PROBLEM SOLVING PROCESS
PROBLEM SOLVING PROCESS
In
TOTAL QUALITY MANAGEMENT (TQM)
(Deming’s 14 Point Plan For Business Process)
BY
Dr.W.Edwards Deming 1900 – 1993
The Father of Quality Evolution &Statisticion
The P.D.C.A Cycle
PLAN :Identitying and analyzing theProblem
DO : Developing and Testing PotentialSolution
CHECK : Measuring how Effective the testSolution was and analyzing weather it could beimproved in anWay
ACT : Implementing the improved Solution Fully
